ANY QUESTIONS ?

SHIPPING & DELIVERY 

Choose Click & Collect to have your items for you arrival.  Your order will be ready to collect in ARTWORKS between 1:00pm-1:30pm Thursday, Friday & Saturday just show us your order conformation and off you go.

Spend over £15 and receive FREE local delivery within a 5 miles radius of Ullapool.  Just select Local Delivery at Checkout and your order will be delivered to your door within 2-4 working days.

If selecting Standard Delivery, we will dispatch your order within 3 working days.  Or if you choose Express Delivery, and order before 11 am, your order will be dispatched the same day (excluding Weekends).  We will send your order by Royal Mail so if you live in the UK you can expect to receive your package with your normal post within 5 working days.

​100% SECURE ORDERING 

This site uses PayPal to take payments.  

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer Protocol (SSL) which is the highest commercially available.

​

DO I HAVE TO HAVE A PAYPAL ACCOUNT?

No you don't have to have a PayPal account.  If you have a PayPal account you can sign in, if not you can pay as a guest. and use all major Credit Cards.

​

EASY RETURNS & MONEY BACK GUARANTEE

We want you to be satisfied every time you shop at ARTWORKS.  On occasions we know you may want to return items.   You can return your purchase for a full refund within 10 days of receipt.  Please note we will not refund your original postage cost, or the cost of the return.

When returning items to us it is your responsibility to ensure that the items arrive safely. (Please return the goods in their original condition, do not remove any tags from the items and repack them to insure that the product is not damaged on its return journey, please include your receipt) 

We cannot accept any responsibility for items lost in the post, therefore we would always recommend keeping proof of postage, so that you are covered in the event of a missing parcel.  

​

We will notify you via e-mail of your refund once we've received and processed the returned item.

If you have any queries please feel free to contact via email on online-shop@artworksgiftshop.co.uk or call us on 01854613047 (during Covid 19 please call us on 07834607077)